[00:01.21]Good morning. Today's lecture will focus on how to make people feel at ease in conversations.
[00:08.64]I guess all of you sitting here can recall certain people who just seem to make you feel comfortable when they are around.
[00:16.94]You spend an hour with them and feel as if you've known them half your life.
[00:22.38]These people who have that certain something that makes us feel comfortable have something in common,
[00:30.10]and once we know what that is, we can go about getting some of that something for ourselves.
[00:36.61]How is it done? Here are some of the skills that good talkers have.
[00:42.11]If you follow the skills, they will help you put people at their ease,
[00:47.41]make them feel secure, and comfortable, and turn acquaintances into friends.

Good morning. Today's lecture will focus on how to make people feel at ease in conversations.
I guess all of you sitting here can recall certain people who just seem to make you feel comfortable when they are around.
You spend an hour with them and feel as if you've known them half your life.
These people who have that certain something that makes us feel comfortable have something in common,
and once we know what that is, we can go about getting some of that something for ourselves.
How is it done? Here are some of the skills that good talkers have.
If you follow the skills, they will help you put people at their ease,
make them feel secure, and comfortable, and turn acquaintances into friends.