[00:00.00] Hello, A-P-T Office Equipment. Hello. This is John Raymond, from Planet Design Shops. I'm calling about our order for a security camera. It's being dispatched tomorrow and the driver will need delivery instructions. OK. Address first, the order confirmation gave the retail park as the delivery address, but your invoice has our central branch. Oh. That's not where we want it to be delivered. The confirmation was right. OK. Now, parking, the spaces opposite the shop are for disabled drivers only, so your driver should use the loading area while he sets up the equipment. I've got that. We'll have payment ready for you. That's fine. Thanks. I'll make out a receipt for the driver to give you when he makes the delivery. Will you be paying by cheque? Yes. And you have something for the driver to collect, I understand. Yes. We've come to the end of the rental period on our photocopier. We've bought a new model, so the old one's to be returned. Right, the driver will call you tomorrow with a definite time

Hello, A-P-T Office Equipment. Hello. This is John Raymond, from Planet Design Shops. I'm calling about our order for a security camera. It's being dispatched tomorrow and the driver will need delivery instructions. OK. Address first, the order confirmation gave the retail park as the delivery address, but your invoice has our central branch. Oh. That's not where we want it to be delivered. The confirmation was right. OK. Now, parking, the spaces opposite the shop are for disabled drivers only, so your driver should use the loading area while he sets up the equipment. I've got that. We'll have payment ready for you. That's fine. Thanks. I'll make out a receipt for the driver to give you when he makes the delivery. Will you be paying by cheque? Yes. And you have something for the driver to collect, I understand. Yes. We've come to the end of the rental period on our photocopier. We've bought a new model, so the old one's to be returned. Right, the driver will call you tomorrow with a definite time